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Confirm if you selected a physical card:

  • Log in to your Bridge account

  • Tap Manage Money

  • If you ordered a physical card, it will appear as "Debit"

    • If you recently ordered the physical card, it should arrive via USPS standard mail in about 10 business days 🙂

Upon receiving your physical card in the mail, activate the card:

  • Call Visa

    • Call Visa (1-877-703-5024) to activate your card, and ensure your physical card is with you during the call

    • Follow Visa's instructions to activate the card

    • After following the instructions, your physical card will be active!

  • Use the Bridge app

    • Log in to your Bridge app

    • Tap the physical card

    • Tap Activate

    • Follow the prompts

Lock or unlock your card:

🔒 Lock your card (prevents card from being used for purchases)

  • Open your Bridge app

  • Tap on your debit card

  • Toggle Lock Card

  • Confirm you want to lock your card

🔓 Unlock your card

  • Open your Bridge app

  • Tap on your debit card

  • Toggle Unlock Card

  • Card will immediately be unlocked and ready to use!

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